Frequently asked questions

WHAT IS WYNDHAM CAROLS BY CANDLELIGHT?

Wyndham Carols by Candelight is an annual festive Christmas concert held within the Wyndham area. It attracts thousands of people each year to celebrate the Christmas period.

WHAT IS THE WYNDHAM MINISTER'S NETWORK?

The Wyndham Minister's Network is a non-denominational Christian organisation that works together with representatives of 17 different churches across Wyndham to present the Good News of Jesus Christ to our local community. The network is responsible for organising the annual Good Friday Combined Churches service, along with the annual Wyndham Carols by Candlelight event.

DO I NEED TO PURCHASE A TICKET?

Yes you will need a ticket to attend the Wyndham Carols by Candlelight, ticket prices will be listed above and you can purchase both online and at the gate on the night.

WHAT CARDS COUNT AS A CONCESSION / COMPANION CARD?

To purchase a concession or companion card, the ticket must be for someone who holds one of the following cards: Pensioner Concession Card (PCC); Health Care Card (HCC); Victorian Seniors Card; Victorian Carer Card ("We Care" Card); Student Concession Card; or Companion Card.

HOW DO I GET TO WYNDHAM CAROLS?

There will be ample car parking available for the event. While the grounds can be accessed via Public Transport (Bus 439) we do not recommend relying on it, as the route stops entering the ground of the Werribee Park Mansion approximately around 4:30pm, with the last bus leaving from the entrance at K Road approximately around 7:30pm, two hours before the conclusion of the event.

IS THERE FREE PARKING AVAILABLE?

Yes the Werribee Park grounds include free parking. With the size of the event we use a large field next to the event location, as is customary for large scale events at Werribee Park. Please wear appropriate footwear as both the event and the parking are across lawns and fields. We will be ensuring the event will have efficient and clear parking and traffic management for both arriving and departing to make it as stress-free an experience as possible.

WHAT HAPPENS ON THE DAY?

Gates open at 5:00pm. There is a range of family-friendly activities available, as well as food trucks where you can purchase food, with a pre-show running from 7pm on the stage. From 8pm the main event starts, featuring items, carols, the Nativity Story, and more until the conclusion of the evening at 9:30pm.

WHAT IF THE EVENT IS CANCELLED DUE TO WEATHER?

The results of cancellations due to inclement weather will be communicated through our social media channels and through emails sent to ticket holders. The event may also be rescheduled for another day due to weather.

IS THERE FOOD AVAILABLE?

Yes there will be food trucks on site where you can purchase food from 5:00pm.

WILL THERE BE AN ATM AVAILABLE WITHIN THE GROUNDS?

No, there will not be an ATM available within the carols grounds.

WHAT SHOULD I BRING?

We suggest you bring a picnic blanket or small camping chair, comfortable clothing suitable for the weather, and an umbrella. Additionally while rubbish bins will be provided, you may consider bringing a rubbish bag if you plan on bringing lots of snacks or drinks as it will help us on the night.

WILL THERE BE AUSLAN INTERPRETATION AT THE EVENT?

Yes, there will be Auslan interpretation for those who may be hearing-impaired at the event. If you require help on the night to confirm where the interpreters are placed please visit our information tents.

WHAT IS PROHIBITED?

Please don't bring any large Eskies or coolers, illicit substances, lazers or portable Bluetooth speakers. While we encourage you to bring a camera, there's strictly no use of drones at the event.

CAN I BRING MY DOG?

As the carols event is held within the Werribee Park grounds, dogs are not permitted (except for assistance dogs) as set by Parks Victoria.

CAN I GET INVOLVED?

The Wyndham Carols is put on by the community, for the community, and so we invite anyone to express their interest in getting involved in helping make Wyndham Carols happen. Visit our Contact section below to express your interest in getting involved.